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Frequently Asked Questions

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We aim to respond to all emails within 48 hours. For urgent technical issues, we prioritize faster responses.

Unfortunately, no. All files are permanently deleted after 60 minutes. This is an automated security protocol and cannot be reversed. Please download your files immediately after processing.

Please email us at [email protected] with the subject "Bug Report". Include details about which tool failed, your browser, and device. We will investigate and fix it as soon as possible.

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Email us at [email protected] with subject "Feature Request". We genuinely read and consider every suggestion from our users.